Shipping & Returns
Shipping Policy
Once items are paid for in full and any relevant documentation has been received and checked - the item will be shipped to you within 7 working days or payment and documents received.
Return & Exchange Policy
We only accept returns if faulty
Some items are exempt from returns due to Hygiene reasons - this will be in the listing for each item.
We offer a 30 day returns policy. All products must be in a new and unused condition and in it's original unopened packaging.
Original packaging NOT damaged in any way - including any labels.
Shipping fees and handling fees are not refundable.
All items are supplied Brand New unless stated within the listing.
Any defective items must be reported within 3 days of receipt.
Items supplied as replacement spares to be fitted yourself - any damage incurred during fitting voids any warranty or returns.
Electrical items - once fitted voids any warranty or returns.
All items must be new and unused and in it's original sealed packaging along with all the accessories that it is delivered with.
A item given free as a promotion with any machine must also be returned.
All new machines are sold with manufacturers warranty. For any fault on machines - please contact us direct to discuss the issue
We will ascertain the issue, solve the problem or collect the machine, repair and return to you.